Shipping Policy
SHIPPING & DELIVERY POLICY
This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should be therefore read alongside our main Terms:
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
DOMESTIC SHIPPING POLICY
- What is the estimated Shipping time outside India?
All Domestic orders are shipped within 24 to 48 hours. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
- How long will it take for the order to reach me?
From the time of shipping, domestic orders takes 2-7 days for orders to reach you. If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and sometimes unavoidable delays might be beyond our control. We will keep you informed in case of any delays.
- What are your shipping charges?
We provide free shipping for major of our products but a minimum shipping charge will be calculated at checkout for a few products on our website and its mentioned in the product page
- Where are my tracking details?
As soon as the order is shipped from our warehouse, you will receive an email/SMS with tracking details. Please do check your junk/spam emails too as sometimes the email gets labelled as such.
You can Track the order in Track My Order section on our website
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Phone: +91-080-49930051
Email: hello@lumylife.in